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Attempting to add a third party Live Operator Support link to achievo main menu
Hello,
All copied and pasted below is the code to call a menu item which calls a
link which start the live on-line support moduel which I'm adding for
achievo.
Here's my issue how can I force load it into the main achievo frame and then
keep it there while in use. Or how can I force it to load another new
browser windows to where both achievo and live support are in different
browser so as live support helps the person they can just switch between
windows. Below is my code for all there files. I start the call with
config.menu.inc which places the menu link on the main achievo menu, and
calls the live.php which in return creates a link to the livesupport.html
which is were they would click to start a live support session window.
I'd be greatful for any ideal or better ways to call the live support
program.
CONFIG.MENU.INC FILE Code
_______________________________________________________________________________
<?php
/* menu items */
menuitem("setup","","main",true,700);
menuitem("support","","main",true,800);
****menuitem("Live operator", "live.php", "main");******** THIS IS HERE
BECAUSE I"M ADDING A LIVE SUPPORT MODULE TO THE SITE**
menuitem("achievo_docs", "manual.php", "support");
menuitem("achievo_license", "license.php", "support");
menuitem("achievo", "http://achievo.org/","support";);
//menuitem("holiday_admin", dispatch_url("holidays", "admin"), "setup",
array("activity", "admin"));
?>
_______________________________________________________________________________
Heres the "live.php" file code.
<?php
include_once("atk.inc");
atksession();
atksecure();
require "theme.inc";
$g_layout->output("<html>");
$g_layout->head($txt_app_title);
$g_layout->body();
$g_layout->ui_top($txt_app_title);
$g_layout->output('
<br><br><br><br><br>
For A live operator please click the below link, If a operator is on-line
you will be connect to them.
<br><br>Click here <a href="manual/livesupport.html">for live online
support</a>.
<br><br><br><br><br>
');
$g_layout->ui_bottom();
$g_layout->output("</body>");
$g_layout->output("</html>");
$g_layout->outputFlush();
?>
_______________________________________________________________________________
Here's the "livesupport.html" file code" which supplies the link to start
the live on-line support program
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<title>Live On-line Support</title>
</head>
<a target="_blank"
href="http://66.61.85.62/demo/addon/CSLHv27/livehelp.php?department=1";>
Click here for Live On-line Support</a></p>
</html>
_________________________________________________________________
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