From: "Peter C. Verhage" <peter dot
Reply-To: achievo dot
To: achievo dot
Subject: Re: [achievo] Re: Document management module
Date: Wed, 11 Dec 2002 13:55:41 +0100
Chris Schurmann wrote:
Could I ask a hand on something the todo's seems to be acting up. some
times emails are sent the minute you hit save but then at other times they
don't get sent for hours up to 24 hours later this is a big problem
consider the fact these request are intended as action items to the
assigned owner. I contacted my web ISP and he said he doesn't think the
systems is causing the lap in time I'm now seen the issue with new reuest
todo's set for high priority and with todo's the are be mark complete or
in-progress. again this is a big issue because with them taking so much
time to exit the email system people aren't getting them in a timely manor
and in some case they get them after the resolves and issues have been
completed a day later. Like I said some times they go out the minute you
hit save other times they don't email out of the system for 2,4,6,,,,24
hours. Please help I've had to put the techs back to using the on email
accounts which doesn't get todo track from the site.
Well, I personally think your ISP is wrong. Achievo uses PHP to send the
e-mails for the todo's, as soon as you hit the "Save" button the PHP script
is loaded and the e-mail is sent. So it seems like your ISP's mail server
doesn't send the e-mail instantly...
Regards,
Peter
--
Peter C. Verhage <peter dot
ibuildings.nl BV - information technology
http://www.ibuildings.nl - 046-4000923
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